mossbossnyc.com

Question 1

What is MossBoss NYC ?

Answer

MossBoss NYC is decortive wall art. We use preserved moss to create unique wall hangings for any room in the home. MossBoss is hand crafted here in NYC. Our moss wall art hangings are not like traditional living walls, they require no maintenance. MossBoss NYC uses moss that once was living and is now preserved to create the beautiful textured wall hangings.

Question 2

What is preseved moss?

Answer

Preserved moss is 100% a natural plant. Plant preservation is a totally ecological process that replaces the natural sap of the plant with a preservative. Thanks to that natural process the moss retains its flexibility and their natural color and freshness without any maintenance.

Question 3

Is that the natural color of the moss?

Answer

YES AND NO! We use natural moss without any dyes and then we also use dyed moss ( our colored moss).

Question 4

How long does it last?

Answer

There is no expiration date for perserved moss since it is no longer a living plant. Perserved moss has a general shelf lifespan of about 1-3 years.

Question 5

How do I take care of my MossBoss wall art?

Answer

We recomend giving the box a misting of water once in a while. Misting isn't needed but can keep the moss from gettting to dry and falling apart. Keep out of direct sunlight ( direct sunlight will fade the moss). Use a feather duster lightly to keep clean from dust.

Question 6

Will it grow?

Answer

No! We use preserved moss, so our wall art will not grow.

Question 7

Where do you get the moss?

Answer

We don't grow our own moss. We get our moss from a distributor in Oregon who clutivate, clean, preserved and dye our moss for us.

Question 8

What is your return policy?

Answer

If you are not satisfied with your artwork, items may be returned within 14 days of delivery and a refund will be issued. The artwork must be in original condition. Custom made ordered pieces are created especially for you and based on the exact requirements of each individual client and therefore may not be returned or exchanged. If artwork has been damaged during delivery please contact us so we can make it right.

Question 9

How long does it take to make a custom order?

Answer

It can take up to 4 weeks to build a custom order and get it ready for shipment.
We try and get your order to you as soon as possible, but we take great pride in creating your art work to your exact liking and specification and that can take a little time. We'll make accomidation to any time sensitive pieces needed for an install or Corporate event.

Question 10

Is the moss toxic to my pets?

Answer

Although we use moss that is nontoxic, it can cause gastrointestinal irritation. The symptoms of moss ingestion are nausea, diarrhea and vomiting. Contact your veterinarian for care advice. Fun Fact: my dog, like most dogs are very curious and will eat anything. Bella ( my 1 yr old pup) ate quite a bit of moss one day. While I stepped away from my work station she ripped open a bag of moss and went to town on it... shes fine, had a diarrhea for a day or two but thats all.

Question 11

Can you create my logo out of moss?

Answer

Yes! I'll work with you and give you the exact logo and proportions to stay on Brand.

WHAT IS MOSSBOSS?

FAQ